Store

Shipping & Returns

Shipping and Handling Rate Tables

During the checkout process you will be asked to select a shipping method. The following tables show the shipping and handling rates for all methods and regions that we support.

Domestic Ground (3 to 7 Business Days)
Orders between and Pay
0 lb. 2 lb. $10.95
3 lb. 5 lb. $14.95
6 lb. 15 lb. $19.95
16 lb. 25 lb. $29.95
26 lb. 49 lb. $39.95
50 lb. any weight $34.95 + $1.95 per add'l lb.
Domestic Expedited (2nd Day Air)
Orders between and Pay
0 lb. 2 lb. $25.95
3 lb. 5 lb. $34.95
6 lb. 15 lb. $44.95
16 lb. 25 lb. $54.95
26 lb. any weight $54.95 + $8.00 per add'l lb.
Domestic Alaska & Hawaii -Ground (5 to 10 Business Days)
Orders between and Pay
0 lb. 2 lb. $19.95
3 lb. 5 lb. $29.95
6 lb. 15 lb. $39.95
16 lb. 25 lb. $49.95
26 lb. any weight $49.95 + $10.00 per add'l lb.
International Ground - Canada Only (4 to 8 Business Days)
Orders between and Pay
0 lb. 2 lb. $22.95*
3 lb. 5 lb. $28.95*
6 lb. 12 lb. $34.95*
13 lb. 24 lb. $44.95*
25 lb. 48 lb. $54.95*
49 lb. any weight $54.95 + $3.95 per add'l lb.
*Amount does not includes custom duties and local taxes.

Return Request

Our guarantee is unconditional. We are not happy until you are completely satisfied with our products. If you would like to return your ordered item(s), please fill out all the followings for us to serve you better. Upon receipt of your return request, we will email you return instructions along with the return authorization number in about 24 hours.

REQUIRED INFORMATION*
Date of Purchase*:
Name*:
Address*:
City, State, Zip
E-mail*:
Phone*:
Invoice/Order Number*:
Item Description:
Serial Number*:
(located at the bottom of each unit)
Place of Purchase:
Reason for return: Inspiration
1) Burned out LED lights
2) LCD Screen does not turn on
3) Clock does not work properly
4) Problem with adapter
5) other:

Per3
1) The unit, altogether, does not turn on
2) LCD Screen does not turn on
3) Burned out LED lights
4) Clock does not work properly
5) Not as expected (No results seen)
6) Too expensive
5) other:

Clarity
1) No improvement in skin
2) Too expensive
3) other:


Sun Touch Plus
1) On/Off Button does not work
2) Timer does not work properly
3) Defective ion therapy
4) Not as expected (No results seen)
5) Too expensive
6) other:
Return for*: 1) replacement of similar or higher grade model
2) refund *
     
*Return for refund is only granted to orders placed within 90 days.