Our guarantee is unconditional. We are not happy until you are completely satisfied with our products. If you would like to return your ordered item(s), please fill out all the followings for us to serve you better. Upon receipt of your return request, we will email you return instructions along with the return authorization number in about 24 hours.
REQUIRED INFORMATION*
Date of Purchase*:
Name*:
Address*:
City, State, Zip
E-mail*:
Phone*:
Invoice/Order Number*:
Item Description:
Model Number:
Place of Purchase:
Reason for return:
1) product defects
2) not as expected
3) price too high
4) decide to buy competitor’s product 5) other:
Return for*:
1) replacement of similar or higher grade model
2) refund *
*Return for refund is only granted to orders placed within 90 days.