NATUREBRIGHT CUSTOMER BILL OF RIGHTS

1. Customers have the right to utmost selection and instant availability

2. Customers have the right to safe products (backed by a guaranteed replacement)

3. Customers have the right to purchase items at the advertised price.

4. Customers have the right to pleasant shopping

5. Customers have the right to on-time delivery service

6. Customers have the right to be notified about significant service delays

7. Customers have the right to receive courteous, responsive and dependable treatment

8. Customers have the right to be heard directly by the managers responsible for their service

9. Customers have the right to be satisfied with their purchase